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INCLUSION

• All transfers through the trip
• Accommodation as mentioned in itinerary
• Meals as mentioned in itinerary
• Regional English speaking guides trip, except leisure time & airport transfers
• Tours of Hanoi, Cyclo ride in Hanoi old quarter, Water puppet tickets
• Boat trip Mekong delta & where mentioned
• Package Halong cruise – join boat – private cabin on Violet Cruise
• All entrance fees for mentioned visits
• Sightseeing ticket and tours in all Vietnam & Cambodia
• Domestic flights
• International flight from Da Nang – Siem Riep
• Phone with credit for contacting your guides & consultant
• A bottle of water and tissues per person for day with tours.

EXCLUSION

• Other services than mentioned
• Personal expense (Laundry, expenditure of a personal nature)
• Bank charge (bank transfer fee/Credit card fee)
• Tips, Travel insurance
• Optional tour & surcharge for other language than English, French, Chinese

BOOKING CONDITION

• Deposit and Payment: 30% of total invoice should be deposit at the time of booking for guarantee. Final payment is no later than 7days in advance of arrival date.
• Cancellation: If cancelling less than 15 days, the deposit is non-refundable. After final payment is received a cancellation fee of approximately 75% applies. This percentage may be less depending on the date of cancellation. A cancellation fee of 100% is applicable within 03 days of travel.
• Pricing: All prices are shown in American dollars and are current at the date of printing this itinerary. If there is a dramatic fluctuation in the exchange rate or the price of services provided, which are beyond the control of Ciao Travel, Ciao Travel reserves the right to adjust tour prices accordingly, even though the balance of payment may have been made. This would only happen in unusual circumstances.
• Itinerary Validity and Content: This itinerary is valid until 25th Dec 2015, unless otherwise specified. Every effort has been made to ensure accuracy. Ciao Travel shall not be liable for any injury, damage or loss caused by any inaccuracy. Ciao Travel reserves the right to change tour arrangements or accommodations due to safety or security reasons, and will endeavor to provide alternative arrangements of the same standard as that originally booked.
• Special Requirements: Please advise Ciao Travel of any special requirements such as Special Meals, Medical Requirements etc., as soon as possible. If you get motion sickness, it is imperative that you bring with you motion sickness pills as we travel by coach and boat sometimes.
• Travel Insurance: We strongly recommend you organize travel insurance before departure in your country. Insurance covers cancellation fees payable for airline tickets, accommodation, loss of deposit, luggage etc.
• Clients’ Responsibilities: It is your responsibility to obtain passports, health certificates or other travel documents where required for the tour. It remains your responsibility to ensure that these documents are in order and to meet any additional costs incurred as a result of failure to comply with such requirements. It is also your responsibility to obtain any vaccinations that may be required to travel.